Jask Reporter Privacy Policy

1. Company Information

2. What is Jask Reporter and How Does Registration Work

Jask Reporter is an AI-powered reporting service that processes your WhatsApp conversations and generates automated reports. Our service uses artificial intelligence to analyze your conversations and create comprehensive reports based on your interactions. Our services are available globally and focus on providing detailed reporting and analysis of your WhatsApp conversations.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds under Article 6 of the GDPR:

• Consent (Article 6(1)(a)): When your company provides consent and information for our services
• Contract Performance (Article 6(1)(b)): To provide our reporting services
• Legitimate Interest (Article 6(1)(f)): For service improvement and fraud prevention
• Legal Obligation (Article 6(1)(c)): For tax and accounting purposes

4. Personal Data We Collect

5. Third-Party Services and Data Processing

We use the following third-party services that may process your data:

6. How We Use Your Data

• Provide and improve our AI reporting services
• Disclose AI interaction to new users during their first conversation
• Process WhatsApp conversations for report generation
• Transcribe conversations to text for processing and analysis
• Generate automated PDF reports based on conversation data
• Communicate with you via WhatsApp and email
• Analyze conversations and transcripts to improve AI responses
• Prevent fraud and ensure service security
• Comply with legal obligations
• Deliver reports via email with attachment limitations
• Process entries only until email delivery time

7. Data Sharing and Transfers

8. Data Retention and Storage Management

• Account Data: Until you request deletion or 6 months of inactivity, then subject to deletion
• Generated Reports: Reports are stored according to your subscription plan. If your subscription plan specifies automatic deletion periods (e.g., deletion after 30 days, 90 days, etc.), we will automatically delete reports according to those terms. Reports may also be subject to deletion based on storage limitations of your subscription plan.
• Images: Images are stored according to your subscription plan. If your subscription plan specifies automatic deletion periods (e.g., deletion after 30 days, 90 days, etc.), we will automatically delete images according to those terms. Images may also be subject to deletion based on storage limitations of your subscription plan.
• We are not responsible for image content and may cancel subscriptions without refund for inappropriate content

9. Your Rights Under GDPR

10. How to Exercise Your Rights

To exercise any of your rights, contact us at:

• Email: contact@heyjask.com
• Subject Line: "Data Protection Request - [Your Right]"
• Include: Your full name, phone number, and specific request
• Response Time: We will respond within 30 days

11. Data Security and Encryption

We implement appropriate technical and organizational measures including:

• Access controls and authentication
• Incident response procedures
• Regular backup and recovery testing

12. Data Protection Authority

You have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD):

13. Minors and Age Requirements

You must be at least 16 years of age to use our services. Our services are not intended for minors under 16 years of age. If you are under 16, please do not use our services or provide any personal information. If we become aware that we have collected personal data from a minor under 16, we will delete it immediately.

By using our services, you represent and warrant that you are at least 16 years of age and have the legal capacity to enter into agreements.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Sending an email to your registered email address
• Posting a notice on our website
• Informing you during your next interaction with Jask Reporter

Updated Privacy Policy applies to all subscriptions, including existing ones, as of the effective date. If you do not agree with material changes, you may cancel your subscription and request deletion of your data. Continued use after changes constitutes acceptance of the updated Policy.

15. User Content Responsibility

15.1 Content Responsibility You are solely responsible for all content, including images and reports, that you upload, generate, or publish through our services. We are NOT responsible for:

• The accuracy, legality, or appropriateness of any content you publish
• Any claims, damages, or liabilities arising from your content
• Copyright infringement or intellectual property violations in your content
• Any harm caused by your content to third parties
• Compliance of your content with applicable laws and regulations

By using our services, you acknowledge that you are solely responsible for all content you create, upload, or publish, and you agree to indemnify and hold us harmless from any claims related to your content.

16. Contact Information

For any questions about this Privacy Policy or our data practices, contact us at:

17. Cookies, Consent and Tracking Technologies

We use a consent banner to manage optional cookies and tracking technologies. Essential cookies required for security and core website functionality remain active. Analytics and advertising cookies are disabled by default and only activated after your consent.

• Google Tag Manager Used to deploy analytics and marketing tags in a controlled way.
• Google Analytics Used to measure visits, navigation patterns, and aggregate usage metrics.
• Marketing Pixels Used for ad performance measurement and audience analysis when enabled.
• Consent Management You can accept, reject, or change your cookie preferences at any time from the Cookie Settings link in the website footer.